Caleb Gilmour

[email protected] | +64 22 352 2167 | Tauranga, New Zealand | LinkedIn

WORK EXPERIENCE

Datadog                  2018 – 2024

Open Source Developer - Proxies for APM                  Remote (NZ)

• Datadog is a high-growth, leading SaaS company in monitoring for cloud-scale applications.
• Development role focused on integrating APM functionality for open-source proxy projects directly and within Kubernetes, heavily utilising prior experience in networking
• Regular cross-team engagements with product, sales and high profile customers across US and EU timezones
• Provided and encouraged a consistent and strong customer focus and data-oriented viewpoint for product improvements and issue resolution

Manifest Networks                  2015 – 2018

Senior Software Engineer                  Remote (NZ)

• Manifest Networks developed Romana, a networking and security solution for Kubernetes and OpenStack
• Operated as the “everything else” engineer on a small team with a focused problem
• Built development tools, automation and CI, end user deployment, etc and provided direct support to new and existing users
• Rapidly acquired experience with emerging cloud provider offerings on AWS and GCP, plus implementing established and bleeding edge DevOps tools

Oracle                  2010 – 2015

Senior Technical Consultant                           Multiple Cities (APAC)

• Oracle Corporation acquired eServGlobal in 2010 (see below) within its Communications division
• Retained key clients and led multiple greenfield and expansion projects in the APAC region.
• Executed on-premises deployments of hardware and software solutions across all payment milestones including post-production acceptance
• Upskilled across multiple new products, and developed unique deployment automation, improving delivery speed and accuracy

eServGlobal                  2006 – 2010

Senior Technical Consultant                           Multiple Cities (APAC)

• Initially seconded from Dev, rapidly adjusted to on-premises solution delivery for high profile customers in EU and APAC
• Succeeded in delivering thoroughly tested solutions into production in a high-pressure role that directly integrated with customer engineering and management
• Executed the successful delivery of multiple projects for key customers in the APAC region,
• Provided a backstop for NZ-based Support for issue diagnosis and resolution, improving customer satisfaction

eServGlobal                 2003 – 2005

Multiple Roles                         Wellington, New Zealand

• Hired directly from university for immediate embedding with Dev team
• Roles and responsibilities evolving to meet the company’s growth and challenges
• Regularly assigned to customer premises for on-site solution assessments and fault resolution

EDUCATION

Victoria University of Wellington                  2000 – 2002 

Bachelor of Science, Computer Science                         Wellington, New Zealand